MXN5-C Loudspeaker Parts

1. Tile bridge (not included)
2. Flexible conduit clamp
3. Cover plate
4. Secondary attachment point
5. Mounting arms
6. Grille safety restraint (nylon 6/6)
7. Grille
8. Network port
   • Network speed LED (amber):
     • Off = 10/100 Mbps
     • On = 1 Gbps
   • Network status LED (green):
     • Off = No network link
     • On = Network link established
     • Flashing = Network link active
9. Screws for mounting arms
10. Post for grille safety restraint
11. Power LED
12. Reset button

What's in the Box

Use Designer's Optimize Workflow

Designer's optimize workflow speeds up the process of connecting systems with at least 1 microphone and 1 audio processor. Optimize also creates mute control routes in rooms with MXA network mute buttons. When you select Optimize in a room, Designer does the following:

• Creates audio routes and mute control routes
• Adjusts audio settings
• Turns on mute synchronization
• Enables LED logic control for applicable devices

The settings are optimized for your particular combination of devices. You can customize settings further, but the optimize workflow gives you a good starting point.

Compatible devices:

• MXA920
• MXA910
• MXA710
• MXA310
• P300
• IntelliMix^® Room
• ANIUSB-MATRIX
• MXN5-C
• MXA Network Mute Button

To use the optimize workflow:

1. Place all relevant devices in a room.
2. Select Optimize. Designer optimizes microphone and DSP settings for your equipment combination.

   If you remove or add devices, select Optimize again.

After optimizing a room, check and adjust settings to fit your needs. You may need to:

• Delete unnecessary routes.
• Check levels and adjust gain.
• Check that AEC reference signals are correctly routed.
• Fine-tune DSP blocks as needed.

Installing the Ceiling Loudspeaker

For ceiling tile installations, use the tile bridge accessory to support the weight of the loudspeaker. You can install the loudspeaker in other types of ceilings if the material safely supports the weight of the loudspeaker.

To install, you will need:

• Utility knife or other tool to cut hole in ceiling
• Shielded Cat5e (or better) Ethernet cable
• Screwdriver or drill
• Braided metal cable or other high-strength wire for secondary attachment point (not included)
• Tile bridge for ceiling tile installations (not included)
• Pre-construction bracket for other types of ceilings (not included)

Tile Ceilings

1. Use the loudspeaker packaging or the tile bridge to mark a cutout in the tile.
2. Cut a 10.5 in. (266 mm) hole in the tile with the cutting tool.
3. Reinstall the ceiling tile with the tile bridge on top of the tile.

   

4. Follow the steps to connect the loudspeaker.

All Other Ceilings

1. In an unfinished ceiling, nail or screw the pre-construction bracket to the ceiling joists. Install the Cat5e cable above the ceiling joists. Complete any finish work required on the ceiling.

   The pre-construction bracket helps distribute the weight of the loudspeaker in the ceiling.

2. Use the loudspeaker packaging to mark a cutout in the ceiling material.
3. Cut a 10.5 in. (266 mm) hole in the ceiling material.
4. Follow the steps to connect the loudspeaker.

Connecting the Loudspeaker

1. Attach the Cat5e cable to the loudspeaker. If conduit is required, run the Cat5e cable through conduit and attach to the loudspeaker.

   

2. Attach the cover plate with the screwdriver. If using conduit, push the conduit connector into the knockout.

   

3. Attach cable to the loudspeaker's secondary attachment point and to an attachment point in the ceiling. This cable provides additional mounting security.

   

4. Place the loudspeaker in the mounting hole. Tighten the screw on each side of the loudspeaker until each mounting arm fully expands to the secure the loudspeaker. Do not over-tighten the screws.

   

5. Slide to attach the grille safety restraint to the post on the loudspeaker. Do not unscrew the screw to attach the restraint.

   

6. Attach the magnetic grille to the loudspeaker. The Shure logo is also magnetic, so you can reposition or remove it if necessary.

Reset Button

To access the reset button, remove the grille.

There are 2 hardware reset options:

Network reset (press button for 4-8 seconds)

Resets all Shure control and audio network IP settings to factory defaults. Power LED flashes green.

Full factory reset (press button for longer than 8 seconds)

Resets all network and Designer settings to the factory defaults. Power LED flashes green, then solid green after 8 seconds.

Controlling Devices with Shure Designer Software

To control this device's settings, use Shure Designer software. Designer enables integrators and system planners to design audio coverage for installations using MXA microphones and other Shure networked devices.

To access your device in Designer:

1. Download and install Designer on a computer connected to the same network as your device.
2. Open Designer, and check that you’re connected to the correct network in Settings.
3. Click Online devices. A list of online devices appears.
4. To identify devices, click the product icon to flash the lights on a device. Select your device in the list and click Configure to control device settings.

Learn more at shure.com/designer.

You can also access device settings using Shure Web Device Discovery.

How to Update Firmware Using Designer

Applies to Designer 4.2 and newer.

Before setting up devices, check for firmware updates using Designer to take advantage of new features and improvements. You can also install firmware using Shure Update Utility for most products.

To update:

1. Open Designer. If there's new firmware that you haven't downloaded yet, Designer shows a banner with the number of updates available. Click to download firmware.
2. Go to Online devices and find your devices.
3. Choose a firmware version for each device from the Available firmware column. Make sure that no one is editing device settings during an update.
4. Select the checkbox next to each device you plan to update and click Update firmware. Devices may disappear from Online devices during an update. Don't close Designer while updating firmware.

SystemOn Compatibility

You can monitor and manage this device using Shure SystemOn software. Install SystemOn to:

• Remotely monitor Shure devices across networks
• Receive real-time alerts about critical issues, such as low batteries or missing transmitters
• Control access to devices with user profiles

Learn more at shure.com.

Loudspeaker Dante Channels

The loudspeaker has 2 Dante input channels and 1 Dante output channel.

Routing Signals to the Loudspeaker

To route audio to the loudspeakers, you can use Shure Designer software or Dante Controller software.

1. In Designer, create a room that has all loudspeakers and any Dante audio sources.
   • Shure's P300 or ANI processors are easy ways to manage Dante signals from many sources.
2. Go to Routing. Drag and drop from the audio source output to the loudspeaker input to create Dante routes. You can also use Designer's Optimize workflow.

   If you're sending a signal from one loudspeaker to another, use a pre-DSP signal.

   

Routing Signals to Multiple Loudspeakers

In rooms with multiple loudspeakers installed, you can route a signal from one loudspeaker to another using the Dante output channel, or you can route the signal to each loudspeaker individually.

Setting Device Height and Listener Height

To accurately display loudspeaker coverage, set the device height and listener height in Designer.

1. Add the loudspeaker to a room and go to [Your room] > Coverage map.
2. Select the loudspeaker and go to Properties > Position to adjust:
   • X/Y position in location grid
   • Device height
   • Listener height
3. Set the device height and listener height for accurate coverage information. The 3 rings represent -3, -6, and -9 dB at 1 kHz. The rings move as you adjust device height and listener height to show loudspeaker coverage.

   

EASE files are available at shure.com.

DSP Settings

Muting the Loudspeaker

The loudspeaker has multiple mute points for different scenarios:

1. Dante Input Mute: Mutes the selected Dante input channel.
2. Device Mute: Mutes the speaker output and the Dante output channel.

Encryption

Encryption operates at the room level, meaning that all devices included in the room must have these settings. Audio is encrypted with the Advanced Encryption Standard (AES -256), as specified by the US Government National Institute of Standards and Technology (NIST) publication FIPS-197. Encryption is not supported with third-party devices.

To activate encryption:

1. In a room, click (Settings), located in the upper right.
2. Select Audio encryption.
3. Select Enable Encryption.

The other options allow you to re-key the encryption or disable it if encryption had previously been enabled and you no longer want it.

Important: For encryption to work:

• Encryption must be universally enabled or disabled on all connected Shure devices in the same room.
• AES67 must be disabled in Dante Controller to turn encryption on or off. AES67 encryption is currently not supported.

AES67

AES67 is a networked audio standard that enables communication between hardware components which use different IP audio technologies. This Shure device supports AES67 for increased compatibility within networked systems for live sound, integrated installations, and broadcast applications.

The following information is critical when transmitting or receiving AES67 signals:

• Update Dante Controller software to the newest available version to ensure the AES67 configuration tab appears.
• Before turning encryption on or off, you must disable AES67 in Dante Controller.
• AES67 cannot operate when the transmit and receive devices both support Dante.

  Shure Device Supports:	Device 2 Supports:	AES67 Compatibility
  Dante and AES67	Dante and AES67	No. Must use Dante.
  Dante and AES67	AES67 without Dante. Any other audio networking protocol is acceptable.	Yes

Separate Dante and AES67 flows can operate simultaneously. The total number of flows is determined by the maximum flow limit of the device.

Switch and Cable Recommendations for Dante Networking

Switches and cables determine how well your audio network performs. Use high-quality switches and cables to make your audio network more reliable.

Network switches should have:

• Gigabit ports. 10/100 switches may work on small networks, but gigabit switches perform better.
• Power over Ethernet (PoE) or PoE+ ports for any devices that require power
• Management features to provide information about port speed, error counters, and bandwidth used
• Ability to switch off Energy Efficient Ethernet (EEE). EEE (also known as "Green Ethernet") may cause audio dropouts and problems with clock synchronization.
• Diffserv (DSCP) Quality of Service (QoS) with strict priority and 4 queues

Ethernet cables should be:

• Cat5e or better
• Shielded

Dante Flows for Shure Devices

Dante flows get created any time you route audio from one Dante device to another. One Dante flow can contain up to 4 audio channels. For example: sending all 5 available channels from an MXA310 to another device uses 2 Dante flows, because 1 flow can contain up to 4 channels.

Every Dante device has a specific number of transmit flows and receive flows. The number of flows is determined by Dante platform capabilities.

Unicast and multicast transmission settings also affect the number of Dante flows a device can send or receive. Using multicast transmission can help overcome unicast flow limitations.

Shure devices use different Dante platforms:

Learn more about Dante flows in our FAQs or from Audinate.

IP Ports and Protocols

Shure Control

*These ports must be open on the PC or control system to access the device through a firewall.

^†These protocols require multicast. Ensure multicast has been correctly configured for your network.

See Audinate's website for information about ports and protocols used by Dante audio.

EASE Files Available Online

EASE files are available for this device at shure.com.

Using Command Strings

This device receives logic commands over the network. Many parameters controlled through Designer can be controlled using a third-party control system, using the appropriate command string.

Common applications:

• Mute
• LED color and behavior
• Loading presets
• Adjusting levels

A complete list of command strings is available at:

Specifications 

Optional Accessories and Replacement Parts

Contact Customer Support

Didn't find what you need? Contact our customer support to get help.

IMPORTANT SAFETY INSTRUCTIONS

1. READ these instructions.
2. KEEP these instructions.
3. HEED all warnings.
4. FOLLOW all instructions.
5. DO NOT use this apparatus near water.
6. CLEAN ONLY with dry cloth.
7. DO NOT block any ventilation openings. Allow sufficient distances for adequate ventilation and install in accordance with the manufacturer’s instructions.
8. DO NOT install near any heat sources such as open flames, radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. Do not place any open flame sources on the product.
9. DO NOT defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wider blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. PROTECT the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. ONLY USE attachments/accessories specified by the manufacturer.
12. USE only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

    

13. UNPLUG this apparatus during lightning storms or when unused for long periods of time.
14. REFER all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
15. DO NOT expose the apparatus to dripping and splashing. DO NOT put objects filled with liquids, such as vases, on the apparatus.
16. The MAINS plug or an appliance coupler shall remain readily operable.
17. The airborne noise of the Apparatus does not exceed 70dB (A).
18. Apparatus with CLASS I construction shall be connected to a MAINS socket outlet with a protective earthing connection.
19. To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
20. Do not attempt to modify this product. Doing so could result in personal injury and/or product failure.
21. Operate this product within its specified operating temperature range.

	This symbol indicates that dangerous voltage constituting a risk of electric shock is present within this unit.
	This symbol indicates that there are important operating and maintenance instructions in the literature accompanying this unit.

Important Product Information

The equipment is intended to be used in professional audio applications.

Note: This device is not intended to be connected directly to a public internet network.

Changes or modifications not expressly approved by Shure Incorporated could void your authority to operate this equipment.

CAN ICES-003 (B)/NMB-003(B)

Please follow your regional recycling scheme for batteries, packaging, and electronic waste.

Dante^® is a registered trademark of Audinate Pty Ltd.