Front Panel

① Input Channels

Adds analog line- or aux-level signals to the digital network. When the device is associated to an MXW Group, inputs are automatically routed to Linked microphone channels (Input A to channels 1-4; Input B to 5-8).

② Output Channels

Converts digital network audio to an analog output for each channel. When associated to an MXW group, access point channels are automatically routed to the outputs of the ANI.

③ Channel Selector

Selects a channel to perform the following functions:

④ Selected Channel LED

Illuminates when a channel is selected.

⑤ Signal Strength LED (sig/clip)

Indicates audio signal strength for each channel:

• Green = Normal
• Amber = Strong
• Red = Clipping (to eliminate clipping, attenuate the signal level at the audio source)

⑥ Mute LED

Illuminates red when the channel output is muted (hold its channel select button for 3 seconds). A muted channel is still routed to the HEADPHONE jack for monitoring or troubleshooting.

⑦ Input Level Selector

Set the selected channel to line- or aux-level to match the input signal.

⑧ Output Level Selector

Set the selected channel to an output level that matches the connecting device:

• line: +4 dBu
• aux: -10 dBV
• mic: -30 dBV

⑨ Output Attenuation Control

Use the up/down buttons to attenuate the channel output from 0 dB (no attenuation) to -24 dB in 1 dB increments, and from -24 to -78 in 3 dB increments.

⑩ Level Meter

Displays a selected channel's audio level in dBFS. It is good practice to use -18 dBFS on the output meter as an approximation of 0 VU on an analog meter.

⑪ Hardware Status LEDs

Indicate the status of the hardware:

⑫ Headphone Volume Knob

Adjusts the volume to the headphone output.

⑬ Headphone Output

1/4" (6.35 mm) output jack for monitoring audio going to and from the digital audio network.

Note: Audio is present only when the unit is connected to a digital audio network.

Back Panel

① AC Power

IEC connector 100 - 240 V AC.

② Power Switch

Powers the unit on or off.

③ Output Block Connectors (1-8)

Three-pin, low-voltage differential connector provides a line-, aux- or mic-level analog output for each channel.

④ Chassis Ground (1-8)

Use to directly ground the cable shield to the chassis.

⑤ Input Block Connectors (A,B)

Three-pin, low-voltage differential input connector adds line- or aux-level analog signals to the digital network.

Note: This input is meant for balanced connection. If an unbalanced source is used, such as an IPOD or MP3 player, only use pins 1 (signal) and 3 (ground) of the block connector. See Specifications sections for wiring diagrams.

⑥ Reset Button

Press and hold the button for five seconds to reboot the device with factory default settings.

⑦ Ethernet Status LED (Green)

• Off = no network link
• On = network link established
• Flashing = network link active

⑧ Ethernet Link Speed LED (Amber)

• Off = 10/100 Mbps
• On = 1 Gbps (required for digital audio routing)

⑨ Network Interface

Four-port gigabit switch for connecting components together for a single MXW Group, or for connecting multiple devices to a larger digital audio network. The following is a description of each port:

Directional Antennas

The access point contains multiple directional antennas to provide steady, reliable wireless communication with the microphones. It sends and receives the RF signal in a cardioid pattern with the greatest sensitivity toward the face of the device. Always aim this side toward the microphone coverage area.

Connecting Microphones

Place a microphone in the charger by connecting it to one of the channel slots. The channels in the top row have two USB ports to accommodate different types of microphones. Do not attempt to connect to both USB ports at the same time.

Note: 2-channel chargers do not support gooseneck microphones.

• Handheld, boundary and bodypack: use the main vertical slots in the recessed bays.
• Gooseneck base: uses the top row's horizontal connectors.

Description

① Power Button

MXW6, MXW8: Press and hold the dedicated power button for three seconds to turn the transmitter on or off.

MXW1, MXW2: Press and hold the Mute/Active button for five seconds to turn the transmitter on or off.

② Mute/Active Button

Changes the audio status from Active to Mute, or Mute to Active. The button behavior for each transmitter type can be set independently from the Preferences tab. The following describes the function of each setting:

• Toggle: Press and release the button to change the status to Active or Mute.
• Push-to-talk: Hold button to pass audio.
• Push-to-mute: Hold button to mute the audio.
• Disabled: The button does not affect the audio.

③ Status LED

Indicates the transmitter's status. The color indicators for Mute and Active can be customized from the Preferences tab. See the Status LED table for the default LED behavior for MXW transmitters except the gooseneck light-ring models (MX405R/410R/415R).

④ Low Battery LED (Gooseneck and Boundary only)

⑤ Earphone Jack

1/8" (3.5 mm) jack for monitoring a return channel signal, such as translated audio. This audio is automatically routed from the input(s) of the Audio Network Interface (Input A to channels 1 - 4; Input B to channels 5 - 8).

Note: Not featured on the MXW2 handheld transmitter.

⑥ Charge Connector (USB 3.0 Type A)

Connects to the NCS charger slot or to the USB Charger.

⑦ Handheld Cartridge

MXW2 transmitter is compatible with the following cartridge types: SM58, Beta 58, SM86, VP68.

⑧ Gooseneck Microphone

The gooseneck base is compatible with 5, 10, and 15” Microflex gooseneck microphones.

⑧ TQG Connector

The MXW hybrid bodypack has a TQG connector for an external lavalier or headset microphone.

⑩ Internal Microphone

The bodypack transmitter has an internal, omnidirectional microphone that can be set to automatically engage when not connected to a lavalier microphone.

Status LED Table

Microphone Transmitters

MXW microphones transmit an encrypted, wireless audio signal to the access point. Four form factors are available:

Networked Charging Station (NCS)

Slide the transmitter into the charging slot until it secures into place. The charge LEDs illuminate when the charge cycle begins. Regardless of Group association or network connection, any microphone can recharge in any NCS.

• Handheld, boundary and bodypack: use the main vertical slots in the recessed bays.
• Gooseneck base: uses the top row's horizontal connectors. (Not included on two-channel chargers).

USB Charger

The USB Charger (SBC-USB) can connect to an MXW transmitter to provide power during operation.

Battery Statistics on Control Software

The MXW control software is used to manage battery information. Use the Monitor tab to view battery charging status:

In the Charging Station

Displays the remaining time until the microphone battery is fully charged.

During Use

Displays the remaining battery runtime of the microphone.

For battery health statistics, use the Utility tab:

Battery Capacity

The microphone battery's percentage of charge capacity as compared to a new battery.

Cycle Count

Number of charge cycles logged by the battery.

Reset the Microphone Battery Statistics

After installing a new battery, reset the battery health statistics that are stored in the microphone.

1. Place the transmitter with a new battery into a charging slot. You can use any powered MXW charging station.
2. Press and hold the mute button on the microphone until its LED flashes (~10 seconds).

   Caution: Securely hold the microphone while pressing the button to avoid damaging the USB ports on the charging station.

Maximizing Battery Life

While the rechargeable Li-Ion batteries for MXW transmitters are designed to last up to 9 hours or more on a charge, variance in battery health and use-case may result in significant differences in battery runtime. Specifically, consistency and overall runtime decrease with the number of charge cycles. Battery health of 80% or less is an indicator that a battery is nearing or at the end of its designated life cycle and should be replaced. Health percentage and number of charge cycles are available from MXW control software > Utility tab.

The MXW system's secondary link slots allow you to prepare alternate microphones to swap in if battery levels get low, to ensure variable battery runtime does not cause audio interruptions. However, the following system adjustments can help get the most runtime out of your batteries.

Battery Replacement

Lithium Ion Batteries experience a linear reduction in capacity. Shure recommends establishing a battery replacement schedule customized to the client requirements and replacing batteries when the capacity is no longer acceptable.

Important: After installing a new battery, reset the battery health statistics that are stored in the microphone following the steps in Reset the Microphone Battery Statistics in the previous section.

Single Group System (1 Access Point)

When the system is limited to a single group (up to eight channels), use the MXW Audio Network Interface four-port switch for connecting MXW components. Connect the computer, access point and up to two chargers to the MXW interface according to the table and diagram:

*When Port 4 is set to Uplink mode, Shure Discovery Application support is restricted.

Multiple Group System (>1 Access Point)

When an installation requires more than eight channels, additional MXW components can be connected to expand the system. A gigabit router is required to connect all components to the same network. The following are several topologies for multiple group systems.

Use the Spectrum Scanner to ensure that there is sufficient RF availability for the installation.

Installation

1. Determine the orientation and placement of the mount.

   Placement	Orientation
   Wall
   Drawer or tray

2. Leave room around the mount for cabling to the charging station.

   

3. Attach the mount to the wall. Use one set of screw holes depending on the orientation of the mount.

   

   Mount Screw Holes

4. Align the charger on the mount and secure with the screws.

   

Tip: Improve cable management using the cable tie holes on the mount.

NCS2 Mount Dimensions

Select a Location

The access point is typically mounted to a ceiling or wall near the microphone coverage area. For best results, perform a Spectrum Scan at potential locations to find the optimal placement (see Wireless Management section for more details).

Use the following best-practices when selecting a location for the device:

• Direct the face of the access point toward the intended coverage area.
• Position the access point so there is nothing obstructing a line of sight to the microphones.
• Keep device away from large metal objects.
• Keep at least eight feet between access points.
• Mount with its reset button accessible, as it may be useful for troubleshooting.

Important: Always perform a "walk around" test to verify coverage before using a wireless system during a speech or performance. Experiment with antenna placement to find the optimum location. If necessary, mark "trouble spots" and ask presenters or performers to avoid those areas.

Securing to a Wall or Ceiling

External Cover for Painting

The Access Point is supplied with an external cover that can be painted to match the decor of the installation. After it has been painted and dried, it snaps onto the front plate of the device.

Fully Charge the Transmitters

Whenever possible, charge to full the MXW transmitters before an event. Transmitters can be charged in any networked charging station, even if it is associated to another Group or on a separate network.

Operating System Requirements

To operate the control software, the computer must meet the following minimum requirements:

Operating System

Windows 10 (Professional or Enterprise), 64-bit edition

MacOS 10.15 "Catalina"

MacOS 10.14 "Mojave"

Hardware

8 GB of available RAM

1 GB of available disk space

i5 Dual-core processor or later

Select Devices for the Group

Use the MXW control software to view devices on the network and assign them to a group.

Tip: Use the ID button to identify a device. This flashes the component LEDs for easy identification.

Note: Component group and microphone link data are persistently stored in each device. If the MXW system is shut off and then restarted without a computer, the devices will remain associated to the access point.

Device Availability

When setting up a group or managing devices, it is important to understand the difference between open and associated devices.

A device can be unassociated by selecting 'none' in the group row drop-down to clear it from the group. The device is then open and available for association to another group.

Tip: Performing a factory reset will default the device to open.

Automatic Group Setup

An MXW Group can be associated without use of the control software when a network is comprised of only one Access Point Transceiver (APT), one Networked Charging Station (NCS) and one Audio Network Interface (ANI). For best results, perform a factory default on the devices to clear any previous Group associations.

1. Connect one APT, one NCS and one ANI to the network. The network must only contain one of each device.
2. Perform a factory reset on the devices (see the Factory Default section).
3. On the front panel of the ANI, press both input level selection buttons at the same time and hold for five seconds. The Channel Select LEDs will illuminate green and the audio meter will flash to indicate that the association is successful.

Charging Station Examples

Audio Output Examples

One Active Mic per Channel

Only one microphone will operate on the channel at a time, blocking the second microphone from interfering with the RF and audio performance. The backup microphone briefly flashes the LED to indicate the channel is occupied, and automatically turns off to conserve the battery. To use the second microphone, simply turn off the first microphone.

Procedure

Link a single microphone:

1. Place the secondary microphone into the same charging slot that was used for the primary microphone.
2. Open the desired MXWAPT (double-click from the Devices view) and go to the Monitor tab.
3. Select Secondary in that channel's link slot.
4. Select the Link button on the channel strip to link that microphone. The charger LEDs will flash when the procedure is complete.

Link multiple microphones:

1. Place the secondary microphones into the same charging slots that were used for the primary microphones.
2. Open the desired MXWAPT (double-click from the Devices view) and go to the Configuration tab.
3. Find the desired charger in the group row. Use the ID button to make sure the right charger is selected.
4. Select the Link button in the group row.
5. In the popup window, select All Secondary for the link slot.

Exchanging a Transmitter

The same Link procedure is done to exchange a transmitter in a group. Place the new transmitter in the charger slot that corresponds to the desired channel and perform the Link procedure. This will map the new transmitter to that channel, and remove any Link from the old transmitter.

If an NCS channel slot is empty during the Link procedure, the channel will remain unaffected.

Important: Use caution when replacing microphones, as the Link procedure applies for all microphones in the charger. The Link will immediately override any existing microphone's audio and RF connection to the system.

Remove a Device from a Group

To remove a device from a group, open the MXW Control Software and go to the Configuration tab. In the group row, select the device drop-down window that contains the desired device. Select 'none' to clear the device association.

Note: A factory reset will also remove the any association or Link status.

Setting the Density Mode

Set the mode for each APT from the device properties:

1. Go to MXW control software > Utility tab > [Find the desired APT] > Edit
2. Choose a density mode:
   • Standard (default)
   • High
3. Select Add updates to exit the device properties.
4. Select Apply All from the Utility page to push to your devices.

Primary Access Point

When using a Configuration to manage multiple groups, the system dynamically assigns a Primary Access Point. All Access Points in that Configuration use the Primary Access Point as an entry point to the same control interface. This enables the coordination of preferences and the synchronization of system operations across multiple devices.

When the Primary Access Point is unplugged (or PoE is powered off), a new APT is quickly re-established to maintain control of the Configuration. If the Primary Access Point is manually removed by deselecting the APT from the Group on the Configuration tab, there will be a pop-up warning "Are You Sure?". If Yes is selected, the browser will close and a new Primary Access Point is automatically selected.

Creating Separate Configurations

For installations that spread across multiple rooms, a different set of preferences and global controls may be required for a given space. Do this by setting up a separate Configuration:

1. Open the Shure Microflex Wireless control software.
2. Double-click the Access Point that will be used for the new Configuration. The APT must be open (not already assigned to a group) in order to start a new configuration.
3. Go to the Configuration tab.
4. Select that Access Point from the drop down list in Row 1. Use the ID button to ensure the correct Access Point is selected.
5. Select the charging station(s) and output device(s) to complete the Group.
6. Repeat 4-5 for up to 10 Groups in the Configuration.
7. Customize the Configuration as desired from the Preferences tab.

Note: Ensure that all APTs are connected to the same network and set to the same subnet, even if they are assigned to a separate Configuration. This ensures the best system performance, highest channel count, and tightest digital audio clocking for the installation.

Maximum Channel Count

The following table shows the maximum MXW channel count available in each region. Use the spectrum scanner to view how many of these channels are available to you at your installation.

Performing a Scan

Follow these steps to perform RF scan.

Tip: Perform the scan during typical hours of operation to best capture the typical interference in an environment.

1. Ensure all typically used devices are turned on, including any MXW equipment already in use.
2. Place the new MXW Access Point near the location it will be mounted.
3. Ensure the APT is on the same network and set to the same subnet as the other MXW equipment.
4. Open MXW control software to the Monitor tab. Make sure the new Access Point is selected from the drop down on the top left corner of the Monitor tab.
5. Select the Spectrum Scanner to open the window.
6. Select the Start Scan button at the top of the window. If any microphones are Linked to that Access Point, they will be turned off during the scan.
7. For best results, allow the scan to run for up to 24 hours to get a full snapshot of the spectrum throughout the day. Press End Scan to end the scan mode.

Excluding PHS Bands

To operate in the JDECT spectrum without worrying about PHS interruption, set the MXW access point (APT) to exclude PHS channels. This reduces the number of MXW channels available, but ensures that microphones will never be overridden in the event of PHS detection.

1. Go to MXW control software > Utility tab.
2. Select the APT and open the device properties.
3. Select PHS Exclusion.
4. Select Add Updates to close the window.
5. Start the update by selecting Apply All from the Utility page.

Resolving PHS Detection Errors

Before you begin, confirm all APTs are online and connected to the same subnet.

Next, the device Preferences in the control software and reduce wireless RF overlap between APTs by lowering the RF Power to Low. You can change power settings back after resolving the error.

Caution: Audio is temporarily interrupted during spectrum scan. Do not initiate a scan during a live meeting.

Requirements

The MXW system must be operating on a minimum firmware version of 8.0.3.

Set Up

1. Open the desired MXWAPT by double-clicking from the Devices view.
2. Go to the Utility page.
3. Open the Device Properties window for the two- or four-channel access point (MXWAPT2 or MXWAPT4).

   

4. Note that the APT is set to Mode A by default (Device View > RF Mode Settings > RF Coordination Mode). Close out of the window.

   

5. Open the Device Properties for the adjacent APT2 or APT4.
6. Set the unit to Mode B (Device Propterties > RF Mode Settings > RF Coordination Mode).
7. Select Add Updates to save the setting and close the window.
8. Make sure any additional APTs are set to alternating RF Coordination modes.
9. Select Apply All button on the Utility page to update all device settings.

Network Audio and Shure Control Data

MXW devices transport two types of data over the network: Shure Control and Network Audio.

Shure Control

The Shure Control carries data for the control software operation, firmware updates and 3rd party control systems (AMX, Crestron). This data is transported to all MXW components connected to the network.

Network Audio

This network carries both the Dante digital audio and the control data for Dante Controller. This data is transmitted between the APT, the output device and the computer. The network audio requires a wired, gigabit Ethernet connection to operate.

The two data types are configured differently for each MXW device. Go to Utility > Device Properties to view and edit the IP settings for MXW devices.

Network Settings for Each MXW Device

Manually Assigning Static IP Address

To manually assign IP addresses to the MXW system, follow these steps:

1. Open the Utility tab.
2. Select Edit to open the device properties window.
3. Select the Manual (Static) IP Mode.
4. Enter the IP settings
5. Select the Add Updates button to queue the saved settings.
6. Repeat for all additional components
7. Finalize all updates by pressing the Apply All button from the Utility tab. All devices with pending changes will update.

   Note: The control software may close if settings have been updated for the APT.

8. Change the computer's IP address to match the subnet of the MXW equipment.
9. Reopen the MXW control interface using the Shure Device Discovery application.

Isolating Audio and Control Networks

When connecting to corporate or public networks, the MXW system can be configured to isolate audio network from the control network. This protects the audio from distributing to the entire network and significantly decreases network traffic.

The MXW Audio Network Interface (ANI) can be set to Uplink mode to dedicate one of its network ports as a control-only connection. Uplink mode blocks multicast traffic from Port 4 of the ANI, restricting network audio and Shure Discovery data.

Because the device will not show up in the Shure Device Discovery application, the IP address of the control software must be recorded to access the server.

1. Record the IP address of the ANI.
2. Connect Port 4 of the ANI to the network.
3. Open the ANI in the control software.
4. Go to the Preferences tab.
5. Under the Network panel, change Port 4 Mode to Uplink.

Operating the Control Software over Wi-Fi

When operating the MXW control software over Wi-Fi, it’s important to set up the wireless router properly for best performance. The MXW System employs several standard-based protocols that rely on multicast. Wi-Fi treats broadcast and multicast packets differently than general packets for backward compatibility reasons. In some cases, the Wi-Fi router will limit the multicast packet transmission rate to a value that is too slow for GUI to properly operate.

Wi-Fi routers typically support 802.11b, 802.11a/g, and/or 802.11n standards. By default, many Wi-Fi routers are configured to allow older 802.11b devices to operate over the network. In this configuration, these routers will automatically limit the multicast data rates (or sometimes referred to as ‘basic rate’, or ‘management rate’) to 1-2Mbps.

Note: A Wi-Fi connection can only be used for the control software. Network audio cannot be transmitted over Wi-Fi.

Tip: For larger wireless microphone configurations, it’s recommended to increase the multicast transmission rate to provide adequate bandwidth to the MXW control software.

Important: For best performance, use a Wi-Fi router that does not limit the multicast rate to 1-2 Mbps.

Shure recommends the following Wi-Fi router brands:

• Cisco
• Linksys
• Apple

Dedicate a Device for Leader Clock

Dante uses the IEEE 1588 Precision Time Protocol (PTP) to automatically select one device as the leader clock for all Dante devices on the network. PTP ensures that all devices are similarly clocked, which is critical for both audio delivery over the network and time-synced RF transmission over the wireless link. The leader clock in an MXW System is the first MXW access point that connects to the network. If several connect simultaneously, the access point with the lowest MAC address will be selected. Additional MXW components on the same network follow (synchronize to) this access point clock leader.

When a leader device shuts down or goes offline, the system will automatically begin selecting another leader. During this selection time (up to 30 seconds), the entire system will NOT pass audio.

If the network setup or building management requires that devices are periodically shut down, you can manually select an access point as the Preferred Master device from Dante Controller software. This allows the installer to set up the system to ensure that the leader access point never shuts down during events.

Setting Latency

Latency is the amount of time for a signal to travel across the system to the outputs of a device. To account for variances in latency time between devices and channels, Dante has a predetermined selection of latency settings. When the same setting is selected, it ensures that all Dante devices on the network are in sync.

The latency setting for Dante devices should be set according to the number of switches in the network. The MXW Audio Network Interface and Access Point both include an internal switch chip, which counts as a switch. For example, one network interface connected to an access point equals two switches.

Use Audinate's Dante Controller software to change the latency setting.

Connecting to an External Control System

The MXW System connects to an AMX or Crestron control system via the Ethernet. Use only one controller per system to avoid messaging conflicts. For a comprehensive list of MXW command strings, visit: http://shure.custhelp.com/app/answers/detail/a_id/5207

• Connection: Ethernet (TCP/IP; MXW is the client)
• Port: 2202

IP Ports and Protocols

Shure Control

Dante Audio & Controller

*These ports must be open on the PC or control system to access the device through a firewall.

^†These protocols require multicast. Ensure multicast has been correctly configured for your network.

Packet Bridge

Packet bridge enables an external controller to obtain IP information from the control interface of a Shure device. To access the packet bridge, an external controller must send a query packet over unicast UDP* to port 2203 on the Dante interface of the Shure device.

1. Send a UDP packet with a minimum 1-byte payload .

   Note: The maximum accepted payload 140 bytes. Any content is allowed.

2. The Shure device will send a response packet over unicast UDP to the controller, using a destination UDP port identical to the source port of the query packet. The payload of the response packet follows this format:

   Bytes	Content
   0-3	IP address, as 32-bit unsigned integer in network order
   4-7	Subnet mask, as 32-bit unsigned integer in network order
   8-13	MAC address, as array of 6 bytes

   Note: The Shure device should respond in less than one second on a typical network. If there is no response, try sending the query again after verifying the destination IP address and port number.

*UDP: User Datagram Protocol

Devices List

The MXW Control Software opens by default to the Devices list.

Using a Passphrase

The software application must have an Admin passphrase created when a device is powered on for the first time, or after a factory reset. The passphrase may be changed from the Preferences tab in Admin view.

Sign In Page

Double-click into an initialized device to sign in and use the software to control that device's settings.

① User

There are three security levels to the Control Software: Admin, Tech and Guest. By default, only Admin is enabled. Log on and go to the Preferences tab to manage the User log on.

Admin (default): Full editing rights. The Admin can enable or disable a Tech-level logon.

Tech: Partial editing rights, limited to microphone management on the Monitor tab.

Guest: Monitoring only.

② Password

Enter the passphrase to log on as an Admin or Tech. To change the passphrase, log in as an Admin and go to the Preferences tab.

③ Sign In Button

Press the button to log onto the control software.

Monitor Tab

① Access Point Selection

Determines which Access Point displays on the tab.

② Density Mode Selection

Displays the density mode as selected in the APT device properties.

③ Spectrum Scanner

Opens the Spectrum Scanner window. See Scanning Available RF Spectrum section for more details.

④ Global Mic Control

Controls the status of all microphones in the configuration (all groups made from the Configuration tab).

⑤ Channel Name

Channel names are customizable for channel (RF and Audio) identification. The name is associated with the channel on the APT, will be stored on it, and is independent from the microphone linked to that channel.

⑥ Device Name

Device names are customizable for microphone identification. The name is associated with the registered microphone, will remain stored on it, and is independent from the channel it is linked to.

⑦ Microphone Link Slot

Selects the which microphone displays on the channel strip.

Note: One microphone is on-air per channel, though an alternate microphone can be prepared in the secondary link slot.

⑧ Microphone Status and Control

View or change the microphone state:

• Active: On and passing audio to the network.
• Mute: On but the audio is muted.
• External: On and passing audio to an external controller that controls the mute/active behavior.
• Standby: On but in a 'sleep' state with audio muted. Standby conserves battery charge and enables a change to the microphone's status from the control software.
• Charging: Battery is charging.
• Inactive: Off or out-of-range. A microphone in this state cannot be remotely controlled by the software.
• Power Off: Turn off the microphone.

⑨ Battery Status

• In the charger: Displays the remaining time until the microphone battery is fully charged
• Out of the charger: Displays the remaining battery runtime of the microphone.

⑩ Audio Input Meter

Indicates the average input signal level.

⑪ RF Signal Strength

Indicates the signal strength of the microphone. When the bars are grey, the microphone is out of range.

⑫ Mic Gain

Adjusts microphone gain from -25 dB to +15 dB gain in 1 dB steps.

⑬ Low-Pass Filter

Engages a 6 dB-per-octave filter above 12 kHz for attenuating undesired high frequencies, sometimes caused by sibilant vocals or paper rustling. Automatically enabled in HCD mode.

⑭ High-Pass Filter

Engages a 12 dB-per-octave filter below 150 Hz for attenuating undesired low frequencies, sometimes caused by table vibrations or air-conditioning rumble. Automatically enabled in high channel density mode (HCD).

⑮ Microphone Type

Displays the microphone type.

⑯ Link/Unlink Buttons

For setting up a single audio channel. Links the microphone to the primary or secondary link slot (as selected at the top of the channel strip).

• Link: Links the microphone from the corresponding charging slot.
• Unlink: Unlinks the microphone from the audio channel.

⑰ Bodypack Mic Options

There are two input sources available on the MXW1 bodypack: the internal, omnidirectional microphone or the external, TQG input for lavalier or headset microphones. Select the input source preference:

• Auto: The internal mic is used until the MXW1 detects a connection at the TQG input. The microphone automatically selects the external source whenever available.
• Internal: Audio source is always from the internal microphone.
• External: Audio source is always from a connected microphone. (Internal mic is off.)

  Note: When an MX153 earset headworn microphone is connected, make sure External input is manually selected.

⑱ Return Channels

Monitor the signal level and mute/unmute the audio of the return channel. Disabled in high density mode (HD).

Configuration Tab

① Group Row

Each row represents a Group in the Configuration. Select an APT and associate chargers and audio output devices to form each Group.

② ID Button

Commands the selected device's LEDs to flash for easy identification.

③ Link Button

Links all microphones in the charger to channels in the associated Group.

Link Microphones

Link all microphones in the charger to the access point audio channels.

Up to two microphones can link to each audio channel, though only one is on air at-a-time. Use the secondary link slot to add a microphone for battery redundancy or flexibility during events.

① Link Slot Selection

Up to two microphones link to each audio channel using the primary and secondary link slots. The secondary link slot is useful for an additional or alternate microphone that can be prepared before the event.

② Link Button

Links microphones in the charger to audio channels.

③ Cancel Button

Cancels the link procedure.

Utility Tab

① Export Button

Exports MXW device data to a text file (.csv).

② Device

The device type or microphone channel.

• APT: Access point transceiver; also displays the selected channel density mode (SD = standard, HD = high)
• NCS: Network charging station, up to two per group (A or B)
• Mic 1 - 8: Microphone for channels 1-8, up to two microphones per channel (primary or secondary)
• Out: Device is not associated or linked to a group

③ Group

Indicates the device's status in a Group:

• 1 - 10: Device is associated to that Group in the Configuration
• Open: Device is not associated to any group
• None: Microphone is linked to an Access Point that has been removed from a group (deselected from the Group row in the Configuration tab)
• Standalone: Audio Network Interface is set to Standalone mode, which restricts association to an APT group
• Unknown: Microphone is linked to an APT that is powered off or connected to a different network
• Other: Device is associated to a Group in a different Configuration

④ Device Model

The device model number.

⑤ Device Name

Displays device name as defined in the Configuration tab or channel name as defined in the Monitor tab.

⑥ IP Address

Displays the IP Address of the control network interface (Shure control data).

⑦ IP Address Network Audio

Displays the IP Address of the Network Audio network interface (Dante digital audio data).

⑧ Battery Capacity

The microphone battery's percentage of charge capacity as compared to a new battery.

⑨ Cycle Count

Number of charge cycles logged by the battery.

⑩ Firmware Version

Displays the device's firmware version.

⑪ Device Properties

Opens a window for editing the properties of an individual device. The button displays yellow when the properties have been edited for that device. The changes can be applied or cancelled from the Pending Changes Button on the Utility tab.

⑫ Pending Changes Buttons

These buttons apply or cancel any changes made to the device properties:

• Apply All: Confirms and executes all updates to device properties. At this time, the computer may lose connection to the control software.
• Cancel All: Clears all pending changes to the device properties.

Preferences Tab

All preferences apply to each device in the Configuration.

① Switch Behavior

Customize the switch on each transmitter type.

• Toggle (default): Press and release the button to change the status to Active or Mute.
• Push-to-talk: Hold button to pass audio.
• Push-to-mute: Hold button to mute the audio.
• Disabled: The button does not affect the audio.

② Initial State from Charger

Assigns the state for the transmitter after it has been removed from the charger:

• Active: On and passing audio to the network.
• Mute: On but the audio is muted.
• Standby: On but in a 'sleep' state with audio muted. Standby conserves battery charge and enables a change to the transmitter's status from the control software.
• Off: Power is off. A transmitter in this state cannot be remotely controlled by the software.

Note: These settings only apply to standard mode; transmitters in high efficiency mode are always powered off when removed from the changer.

③ Active/Mute LED Behavior

Set the behavior of the mute/active LED for each transmitter type. Standby mode is always represented with a pulsing red LED.

*Not available for MX400R series gooseneck microphones

④ Mute Preference

• Local Mute - Individual (default): Each transmitter is muted individually.
• Local Mute - All: All transmitters mute when any transmitter is muted.
• External Mute: Transmitter audio is on, and muted from a 3rd-party controller.

⑤ RF Power

Determines the RF coverage of an access point.

• Low: 25 ft (1mW)
• Medium: 50 ft (3 mW)
• Medium High: 100 ft (16 mW)
• Max: 150 ft (80 mW)

⑥ Out of Range Alarm

When enabled, a transmitter will audibly beep when it is taken out of the RF coverage area. (Disabled by default.)

⑦ Back in Range Action

Transmitters can be set to automatically activate (default) or mute when they re-enter the RF coverage area.

⑧ Standby Mode

• Local (default): Transmitter can individually be activated.
• Global: All transmitters are activated at the same time from Standby mode.

⑨ Linking Preference

The Link procedure can be restricted to the control software by disabling the hardware Link button on the Networked Charging Station. By default, the Link button is enabled.

⑩ Identity Preference

Determines the way the transmitter responds when it is identified from the control software:

• Enabled: Beeps with flashing LEDs
• Disabled: Flashing LEDs only (no sound)

⑪ Permissions

The following describes access rights for each logon:

Admin (default): Full monitoring and editing access. The Admin can enable or disable the Tech- and Guest-level logon.

Tech: Monitoring with limited editing access.

Guest: Monitoring only.

⑫ Save/Load Preferences

Saves the preferences of the Configuration as a file to the computer. The file can be loaded and will overwrite the settings for all devices in the Configuration.

Sign In Page

Double-click into an initialized device to sign in and use the software to control that device's settings.

① User

There are three security levels to the Control Software: Admin, Tech and Guest. By default, only Admin is enabled. Log on and go to the Preferences tab to manage the User log on.

Admin (default): Full editing rights. The Admin can enable or disable a Tech-level logon.

Tech: Partial editing rights, limited to microphone management on the Monitor tab.

Guest: Monitoring only.

② Password

Enter the passphrase to log on as an Admin or Tech. To change the passphrase, log in as an Admin and go to the Preferences tab.

③ Sign In Button

Press the button to log onto the control software.

Channels Tab

① Channel Name

Channel name is customizable by clicking in the text box. Names can be up to 12 characters long.

② Input Audio Meter

Displays input audio levels prior to the analog-to-digital converter.

③ Mute Button

Mutes or unmutes the channel's audio. The button illuminates red when a channel is muted.

④ Analog Input Level (A, B)

Sets the analog input gain level: Line (default) or Aux.

⑤ Output Audio Meter

Displays output audio levels prior to the digital-to-analog converter.

⑥ Attenuation

Output attenuation is adjustable in 1 dB increments.

⑦ Analog Output Level

Sets the output gain level.

⑧ Settings

Opens the settings pane for the network interface.

Settings Pane

① General

View or modify basic information about the selected device.

② Network

Configure the network settings for your device.

③ Firmware

Displays the current firmware version of the device.

④ Front Panel Lockout

Disables the front panel controls on the hardware. Channels can still be selected for monitoring at the headphone jack.

⑤ Permissions

The Administrator password is created when the interface is powered on for the first time, or after a factory reset. Technician and Guess permissions can be activated or deactivated and passwords can be changed from this screen.

• Administrator (default): Full editing rights. The Admin can enable or disable a Tech-level logon.
• Technician: Rights are limited to the Inputs/Outputs page (hardware functions only).
• Guest: Monitoring only.

⑥ Factory Reset

Reboots, restore factory default settings, or enter debug mode.

Dante Controller

Dante Controller (DC) is free software by Audinate that is used to configure and manage a network of Dante devices. Use it to route channels between Dante-enabled devices and to monitor the status of the device, clock, and network.

Important: The MXWAPT must be the Dante clock leader for the network. Do not change the clock leader from the MXWAPT (default selection) to another device.

Note: DC software is not required for routing audio within the MXW system. Use caution when using DC, as changing settings may interfere with MXW system functionality.

Compatibility with Dante Domain Manager

This device is compatible with Dante Domain Manager software (DDM). DDM is network management software with user authentication, role-based security, and auditing features for Dante networks and Dante-enabled products.

Considerations for Shure devices controlled by DDM:

• When you add Shure devices to a Dante domain, set the local controller access to Read Write. Otherwise, you won't be able to access to Dante settings, perform a factory reset, or update device firmware.
• If the device and DDM can't communicate over the network for any reason, you won't be able to control Dante settings, perform a factory reset, or update device firmware. When the connection is reestablished, the device follows the policy set for it in the Dante domain.
• If Dante device lock is on, DDM is offline, or the configuration of the device is set to Prevent, some device settings are disabled. These include: Dante encryption, MXW association, AD4 Dante browse and Dante cue, and SCM820 linking.

See Dante Domain Manager's documentation for more information.

Note: While MXWAPT devices are fully DDM-compatible, MXWANI devices must either be placed in an unmanaged domain, or associated with a domain in Legacy Interop mode. This allows sharing of audio with other devices in that domain, but access to the MXWANI is not controlled through DDM.

Dante Virtual Soundcard

Dante Virtual Soundcard (DVS) acts as an audio driver used to monitor and record digital audio without additional equipment. DVS uses a computer's standard Ethernet ports to transmit and receive up to 64 channels from any Dante enabled device on the same network.

Firmware Release Requirements

Microflex Wireless devices comprise a network with multiple communications protocols that work together to ensure proper operation. The recommended best practice is that all MXW devices are on an identical release. To view the firmware of each MXW device on the network, open the Utility page of the MXW control software.

The format for Shure device’s firmware is MAJOR.MINOR.PATCH. (Ex. 1.6.2 where 1 is the Major firmware level, 6 is the Minor firmware level, and 2 is the Patch firmware level.) At minimum, devices that operate on the same subnet should have identical MAJOR and MINOR release numbers.

From the Hardware

Access Point Transceiver

Press and hold the recessed reset button for 10 seconds. The network audio status LED will briefly turn off to indicate the unit is rebooting.

CAUTION: A factory reset deletes all Group associations and microphone Links saved in the device.

Audio Network Interface

Press and hold the reset button for 10 seconds. The front panel LEDs will flash to indicate the unit is rebooting.

Networked Charging Station

1. Turn off the power switch.
2. Press and hold the Link button.
3. While holding the Link button, turn on the power switch.
4. Continue to hold the Link button for 12 seconds until the LED illuminates amber.

From the Control Software

1. Open the Utility Tab of the MXW control software.
2. Select the Edit Properties button for the device.
3. Select the factory reset check-box.
4. Select Add Updates to save the setting to the edits queue.
5. Repeat for any additional devices.
6. Press the Apply All to make changes to all devices with edited properties.

MXW1 Hybrid Bodypack Transmitter

MXW2 Handheld Transmitter

MXW6 Boundary Transmitter

MXW8 Gooseneck-Base Transmitter

Bands: Z10, Z11, Z14, Z15

MXW1

MXW2

MXW6, MXW8

Band: Z12

MXW1, MXW6, MXW8

MXW2

TA4M Connector

Audio Network Interface (ANI)