Before using this product, please read the warnings and safety instructions: SAFETY PRECAUTIONS
Unlock the full potential of your listening experience: more info here
Select your sleeve
Install
Press firmly into ear
They should fit like earplugs
Earphone Charging
RED when charging, GREEN when fully charged.
Case Charging
Charging Case Battery Life
Press to display the number of times the case can charge the earphones
| Bluetooth pairing |  |
Alternating red and blue |
| Bluetooth connected |
 
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Blue for 2 seconds, then off |
| Bluetooth connection lost |  |
Slow blinking blue |
| Low battery |  |
Slow blinking red |
Power on |
 
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Press and hold the button until you hear an audible notification. You must power on both earphones. |
Power off |
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Press and hold the button until you hear an audible notification. You must power off both earphones. Tip: Placing the earphones back in the case automatically powers them off.  |
Pair Bluetooth |
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From a powered off state: Press and hold the button on either adapter for about 5 seconds. |
Play/Pause |
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Press the button on either adapter once. |
Environment mode On/Off |
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Press the button on either adapter 2 times quickly. |
Activate voice assistant |
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Press the button on either adapter 3 times quickly. |
Answer |
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Press one time |
End |
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Press one time |
Decline |
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Press and hold 2 seconds |
Environment Mode |
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Press two times quickly |
Mute/Unmute Mic |
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Press three times quickly |
Important: Use the ShurePlus™ PLAY app to identify the active phone call mic.
You can use the buttons to control the volume:
Volume up |
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Press once, then press and hold |
Volume down |
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Press once, then press and hold |
For more information, or to view other Frequently Asked Questions, visit the Shure FAQ.
If you only hear sound from one side, when listening to audio:
Another option:
To avoid this situation:
You may find it necessary to reset the True Wireless adapters.
The adapters reset.
Visit http://www.shure.com/earphones for replacement parts and important instructions on cleaning and maintenance.
The earphones and adapters are designed to be sweat and water resistant but are not meant to be submerged under water.
Earphones and adapters are interchangeable and replaceable. The connector fits tightly, and may require moderate pressure to pull apart. Take special care to prevent damage to the earphone or adapter. When reconnecting, listen for a click.
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Do not use pliers or other tools. |
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Do not pull on the adapter or put any pressure on the earphone nozzle. |
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Grasp the connector and earphone as close as possible to where they join. |
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Pull straight apart. If you pull at an angle, the connector will not detach. |
The ShurePlus PLAY Mobile Listening App is a high-resolution music player with advanced EQ controls. Play uncompressed audio files with your iOS or Android mobile device using the music tab. Use built-in Shure EQ presets to customize the sound, or create your own EQ presets in the settings tab. Unlock environment mode and ANC features by connecting to Shure wireless and True Wireless products in the device tab.
Environment mode allows you to accentuate the ambient noise around you. This is especially useful when you want to listen to music or are on a phone call, yet you still want to be aware of the sounds around you.
To use environment mode:
In the ShurePlus PLAY app, you can adjust the environment mode across ten levels:
PausePlus accentuates the ambient noise around you when you pause your music. When you resume your music, you also revert to any previous settings.
To enable PausePlus, use the switch in the ShurePlus PLAY app.
You can customize the buttons for your earphones to control the features in the way that you want. You can control the button responses for:
Use Button Controls from the device home screen to access the Button Controls screen where you can customize the buttons for your earphones.
You can select between voices, tones, and mute for the audio feedback that plays when events like power on/off, Bluetooth connection, etc. occur. After you have selected what type of prompt you want and the volume, you can further specify individual prompts for muting. The prompts that you can select from are:
You can configure the Auto Power Off feature in the PLAY app to turn off your headphones when not in use:
Use presets to quickly access commonly used listening scenarios. Seven selectable 4-band presets optimize settings for gain, equalization, and compression. Play a song and find the preset that you think suits the song best, and then adjust levels as needed.
| Preset | Application |
|---|---|
| Bass Boost | Increase low frequencies |
| Bass Cut | Decrease low frequencies |
| Treble Boost | Increase high frequencies |
| Treble Cut | Decrease high frequencies |
| Vocal Boost | Increase vocal clarity by emphasizing the vocal range |
| De-ess | Decrease vocal hiss/ sibilance in speech |
| Loudness | Clarity for listening at low volume. Both the bass and treble frequencies are boosted to make the overall sound feel louder. |
You can duplicate both Shure and custom presets. Duplicating a preset is convenient if you like the way a preset sounds but you want to make and keep adjustments to the sound.
Select and adjust frequency, gain, and bandwidth in the equalizer.
The presets and customized EQ get applied to whatever audio you are listening to and persist until you change them, even if you turn the earphones or headphones off.
Take advantage of additional features and design enhancements by updating the firmware on your AONIC product. To check for firmware updates, connect the AONIC product to a device running the ShurePlus PLAY app, available for Android and iOS.
Attention: Android users, check settings to ensure that both adapters are connected to your device.
IMPORTANT: Ensure that both earphones or adapters are paired with the device and in close range (for applicable products).
Note: If the update fails on the first attempt, be sure to quit the app completely before attempting again. You may need to force quit the app to confirm that it isn’t running in the background. Wait 5 minutes before opening the app and attempting again. Check the list below for tips on a successful update.
Contact Shure Service and Repair if you experience any issues.
| MMCX TRUE WIRELESS REPL CHARGING CASE | RMCE-TW2-CASE |
| REPL USB-C to USB-A CABLE 1M | RPH-CABLE-USB |
| LEFT MMCX TRUE WIRELESS REPLACEMENT | RMCE-TW2-LEFT |
| RIGHT MMCX TRUE WIRELESS REPLACEMENT | RMCE-TW2-RIGHT |
2402 to 2480 MHz
GFSK, π/4DQPSK, 8DPSK
-1.18 dBm EIRP (Left), 1.99 dBm EIRP (Right )
Integral antenna
-4.32 dBi (Left), -2.73 dBi (Right )
Qualcomm aptX™, SBC, AAC
10 m
0°C to 45°C (32°F to 113°F)
0°C to 45°C (32°F to 113°F)
-10°C to 35°C (14°F to 95°F)
Single Dynamic MicroDriver
at 1 kHz
107 dB SPL/mW
at 1 kHz
20 Ω
up to 37 dB
21 Hz–17.5 kHz
MMCX connectors
20.8 g (.7 oz.)
Before using this product, please read and save the enclosed warnings and safety instructions.
Use, clean, and maintain earphones according to manufacturer’s instructions.
The possible results of incorrect use are marked by one of the two symbols—"WARNING" and "CAUTION"—depending on the imminence of the danger and the severity of the damage.
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WARNING: Ignoring these warnings may cause severe injury or death as a result of incorrect operation. |
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CAUTION: Ignoring these cautions may cause moderate injury or property damage as a result of incorrect operation. |
High sound pressure
Hearing damage risk
To prevent possible hearing damage, do not listen at high volume levels for long periods.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End user must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. The portable device is designed to meet the requirements for exposure to radio waves established by the Federal Communications Commission (USA). These requirements set a SAR limit of 1.6 W/kg averaged over one gram of tissue. The highest SAR value reported under this standard during product certification for use when properly worn on the head.
This equipment should be installed and operated with minimum distance 0 cm between the radiator and your head.
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :
This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment could be installed and operated with minimum distance 0 cm between the radiator and your body. End user must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The portable device is designed to meet the requirements for exposure to radio waves established by the ISED. These requirements set a SAR limit of 1.6 W/kg averaged over one gram of tissue. The highest SAR value reported under this standard during product certification for use when properly worn on the head.
Cet équipement est conforme aux limites d’exposition aux rayonnements ISED établies pour un environnement non contrôlé. Cet équipement peut-être installé et utilisé avec une distance minimale de 0 cm entre le radiateur et votre corps. L’utilisateur final doit suivre les instructions spécifiques pour satisfaire les normes. Cet émetteur ne doit pas être co-implanté ou fonctionner en conjonction avec toute autre antenne ou transmetteur.
Le dispositif portatif est conçu pour répondre aux exigences d’exposition aux ondes radio établie par le développement énergétique DURABLE. Ces exigences un SAR limite de 1,6 W/kg enmoyenne pour un gramme de tissu. La valeur SAR la plus élevée signalée envertu de cette norme lors de la certification de produit à utiliser lorsqu’il est correctement porté sur la tête.
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Note: Testing is based on the use of supplied and recommended cable types. The use of other than shielded (screened) cable types may degrade EMC performance.
Old electrical appliances must not be disposed of together with the residual waste, but have to be disposed of separately. The disposal at the communal collecting point via private persons is for free. The owner of old appliances is responsible to bring the appliances to these collecting points or to similar collection points. With this little personal effort, you contribute to recycle valuable raw materials and the treatment of toxic substances.
Visit http://www.shure.com/earphones for the latest regulatory and compliance information.
Note: Testing is based on the use of supplied and recommended cable types. The use of other than shielded (screened) cable types may degrade EMC performance.
This product meets the Essential Requirements of all relevant European directives and is eligible for CE marking.
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Cet équipement est conforme aux limites d'exposition aux radiations IC CNR-102 établies pour un environnement non contrôlé. Cet émetteur ne doit pas être situé au même endroit ou fonctionner avec une autre antenne ou un autre émetteur.
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
低功率射頻器材技術規範
取得審驗證明之低功率射頻器材，非經核准，公司、商號或使用者均不得擅
自變更頻率、加大功率或變更原設計之特性及功能。低功率射頻器材之使用
不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並
改善至無干擾時方得繼續使用。前述合法通信，指依電信管理法規定作業之
無線電通信。低功率射頻器材須忍受合法通信或工業、科學及醫療用電波輻
射性電機設備之干擾。
The CE Declaration of Conformity can be obtained from: www.shure.com/europe/compliance
Authorized European representative:
Shure Europe GmbH
Global Compliance
Jakob-Dieffenbacher-Str. 12
75031 Eppingen, Germany
Phone: +49-7262-92 49 0
Email: info@shure.de
www.shure.com
The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Shure Incorporated is under license. Other trademarks and trade names are those of their respective owners.
Qualcomm®aptX™ is a product of Qualcomm Technologies, Inc. and/or its subsidiaries.
Qualcomm is a trademark of Qualcomm Incorporated, registered in the United States and other countries. aptX is a trademark of Qualcomm Technologies International, Ltd., registered in the United States and other countries.
Shure Incorporated (“Shure”) hereby warrants to the original consumer purchaser only that, except as otherwise specified below, this product will be free in normal use of any defects in materials and workmanship for a period of two (2) years from the consumer’s original date of purchase directly from Shure or from a Shure-authorized reseller.
Any rechargeable batteries contained in or packaged with this product are so warranted for a period of one (1) year from the consumer’s original date of purchase. However, rechargeable batteries are consumable and their capacity will be reduced over time based on temperature, amount of time in storage, charging cycles, and other factors; hence reduction in battery capacity does not constitute a defect in material or workmanship.
At its sole option, Shure will repair or replace the defective product and promptly return it to you. In order for this warranty to be valid, the consumer must, at the time the product is returned, provide proof of purchase in the form of the original purchase receipt directly from Shure or from a Shure-authorized reseller. If Shure elects to replace the defective product, then Shure reserves the right to replace the defective product with another product of the same model or a model of at least comparable quality and features in Shure’s sole determination.
If you believe this product is defective within the warranty period, carefully repack the unit, insure it and return it with proof of purchase, postage prepaid, to Shure Incorporated, Attention: Service Department, at the address below.
Outside of the United States, return the product to your dealer or Authorized Service Center. Addresses are listed on www.Shure.com or can be obtained by contacting Shure at the address listed below.
This warranty is not transferable. This warranty does not apply in cases of abuse or misuse of the product, use contrary to Shure’s instruction, ordinary wear and tear, an act of God, negligent use, purchase from a party other than Shure or a Shure-authorized reseller, unauthorized repair, or modification of the product.
ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED TO THE EXTENT PERMITTED UNDER APPLICABLE LAWS AND, TO THE EXTENT NOT PERMITTED, ARE HEREBY LIMITED TO THE DURATION AND TERMS OF THIS WARRANTY. SHURE ALSO HEREBY DISCLAIMS ALL LIABILITY FOR INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
This warranty does not restrict the rights of the consumer mandated under applicable laws.
THIS WARRANTY SUPERSEDES ALL OTHER WARRANTIES THAT ARE ASSOCIATED OR INCLUDED WITH THIS PRODUCT, EXCEPT THAT ANY SOFTWARE CONTAINED IN OR PACKAGED WITH THIS PRODUCT IS EXCLUDED FROM THIS WARRANTY AND INSTEAD SHALL BE COVERED BY THE WARRANTY, IF ANY, PROVIDED IN SHURE’S END USER LICENSE AGREEMENT ACCOMPANYING SUCH SOFTWARE.
Shure Incorporated ("Shure") hereby warrants to the original consumer purchaser in Australia only that, except as otherwise specified below, this product will be free in normal use of any defects in materials and workmanship for a period of two (2) years from the consumer's original date of purchase directly from Shure or from a Shure-authorized reseller.
Any rechargeable batteries contained in or packaged with this product are so warranted for a period of one (1) year from the consumer’s original date of purchase. However, rechargeable batteries are consumable and their capacity will be reduced over time based on temperature, amount of time in storage, charging cycles, and other factors; hence reduction in battery capacity does not constitute a defect in material or workmanship.
At its sole option, Shure will repair or replace the defective product and promptly return it to you. In order for this warranty to be valid, the consumer must, at the time the product is returned, provide proof of purchase in the form of the original purchase receipt directly from Shure or from a Shure-authorized reseller. If Shure elects to replace the defective product, then Shure reserves the right to replace the defective product with another product of the same model or a model of at least comparable quality and features in Shure's sole determination.
If you believe this product is defective within the warranty period, carefully repack the unit, insure it and return it with proof of purchase, postage prepaid, to Shure Incorporated, Attention: Service Department, at the address below.
Outside of the United States, return the product to your dealer or Authorized Service Center. Addresses are listed on www.Shure.com or can be obtained by contacting Shure at the address listed below.
This warranty is not transferable. This warranty does not apply in cases of abuse or misuse of the product, use contrary to Shure’s instruction, ordinary wear and tear, an act of God, negligent use, purchase from a party other than Shure or a Shure-authorized reseller, unauthorized repair, or modification of the product.
ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED TO THE EXTENT PERMITTED UNDER APPLICABLE LAWS AND, TO THE EXTENT NOT PERMITTED, ARE HEREBY LIMITED TO THE EXTENT PERMITTED TO THE DURATION AND TERMS OF THIS WARRANTY. SHURE ALSO HEREBY DISCLAIMS ALL LIABILITY FOR INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES FOR ANY PURCHASER ACQUIRING THIS PRODUCT, EXCEPT THAT THIS DOES NOT CONSTITUTE A DISCLAIMER OF RIGHTS GUARANTEED TO ANY “CONSUMER” UNDER THE AUSTRALIAN CONSUMER LAW.
This warranty gives purchasers of this product in Australia specific legal rights which are in addition to the rights and remedies of consumers under the Australian Consumer Law, which cannot be excluded or limited. If you are a “consumer” under the Australian Consumer Law, you are entitled to a replacement or refund for a major failure and for compensation for any other reasonably forseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
THIS WARRANTY SUPERSEDES ALL OTHER WARRANTIES THAT ARE ASSOCIATED OR INCLUDED WITH THIS PRODUCT, EXCEPT THAT ANY SOFTWARE CONTAINED IN OR PACKAGED WITH THIS PRODUCT IS EXCLUDED FROM THIS WARRANTY AND INSTEAD SHALL BE COVERED BY THE WARRANTY, IF ANY, PROVIDED IN SHURE’S END USER LICENSE AGREEMENT ACCOMPANYING SUCH SOFTWARE.
United States, Canada, Latin America, Caribbean
Shure Incorporated
Attn: Service Department
945 Chaddick Dr.
Wheeling, IL 60090-6449 U.S.A.
Europe, Middle East, and Africa
Shure Europe GmbH
Attn: Service
Jakob-Dieffenbacher-Str. 12,
75031 Eppingen, Germany
IndonesiaService Center Resmi:
Jakarta Hotline (021) 612 6388
Medan (061) 6612550
Surabaya (031) 5032219
Jogjakarta (0274) 371710
Denpasar (0361) 766788
Makasar (0411) 324652
Those who use earphones regularly for extended periods of time often find custom-fit molded sleeves offer the best comfort and sound isolation.Through a partnership between Shure Incorporated and Sensaphonics Hearing Conservation, custom sleeves are available for use with your Shure Sound Isolating™ Earphones.
Please contact Sensaphonics for more information.
Les personnes qui utilisent des écouteurs régulièrement pendant de longues périodes trouvent souvent que des inserts moulés sur mesure offrent le meilleur confort et la meilleure isolation acoustique. Grâce à un partenariat entre Shure Incorporated et Sensaphonics Hearing Conservation, des inserts sur mesure sont disponibles pour les écouteurs Sound Isolating de Shure.
Prière de consulter Sensaphonics pour plus de détails.
Quienes usan auriculares con regularidad por lapsos prolongados a menudo hallan que los manguitos moldeados a medida ofrecen la mejor comodidad y aislamiento del ruido. Por medio de una asociación de Shure Incorporated con Sensaphonics Hearing Conservation, se ofrecen manguitos personalizados para uso con los auriculares aislantes del ruido Sound Isolating de Shure.
Comuníquese con Sensaphonics para más información.
Sensaphonics Hearing Conservation
660 N. Milwaukee Avenue
Chicago, IL 60622
Phone: In Chicago: (312) 432-1714
Toll Free: (877) 848-1714
E-mail: saveyourears@sensaphonics.com
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