Wireless Workbench® (WWB) is free device management, coordination, and monitoring software that helps RF coordinators, touring, broadcast, theater and house of worship audio professionals manage everything from pre-show planning to frequency coordination, live channel monitoring, and post-performance analysis.
Note: This is a quick setup guide for Wireless Workbench. For the full instruction manual, see the Wireless Workbench help page.
By bringing together networkable and non-networkable Shure and third-party devices combined with RF data, this software allows you to quickly manage and coordinate your wireless devices so you can focus on mixing. Workbench facilitates quick and easy configuration, operation, and monitoring of your wireless devices, and is compatible with the following Shure networked systems:
*Current versions of Wireless Workbench do not support control, monitoring, live scan, and threshold alerts for UHF-R systems. If you require UHF-R support in Wireless Workbench, use version 6.15. For more information on support for UHF-R wireless systems, see the Wireless Workbench release notes.
To download Wireless Workbench, visit the Wireless Workbench page. Launch the installer and follow the steps to complete the installation.
Note: You must be logged in to your computer as an administrator to install Wireless Workbench.
Wireless Workbench communicates with connected devices through an Ethernet network. Each device on the network must have a unique and valid IP address assigned to communicate with other devices on the network. IP addresses can be assigned automatically by a computer, switch, or router that employs DHCP addressing.
To take advantage of DHCP addressing, Shure devices have an automatic IP mode for quick and easy setup. If specific IP addresses need to be assigned, the IP mode can be set to manual.
As an alternative to automatic IP addressing, a manual addressing option is available if you want to assign specific IP addresses to your devices.
If you have a firewall protecting your computer, you'll need to grant access to Wireless Workbench. Log in to your computer as an administrator to gain full access to your firewall settings or contact your IT administrator for help.
For third-party firewall software, refer to the manufacturer's instructions for granting access to each instance of an application (there may be more than one instance).
Note: If you receive an alert pop-up that blocks Wireless Workbench, check the boxes to allow access for all networks (Domain Networks, Private Networks, and Public Networks).
Refer to the Microsoft Support website if you need more help with firewall configuration.
In the welcome screen, set up a network connection and choose to create or open a show.
Tip: If you're not sure which IP address to choose, go to the network menu on the device to see what IP address it is using. Model-specific instructions for accessing the network menu are available in the hardware user guides, found on the user guide home page.
Once you have selected a network, confirm the connection by looking for the network icon () on the display or front panel of each device.
Devices connected to the network will automatically appear in the Inventory tab. To verify that your devices are connected:
Try the following solutions for common problems. If the issue you're having doesn't appear here, see the Network Troubleshooting topic of the full Wireless Workbench help system.
If one of your devices doesn't appear in the Inventory tab:
In the Frequency coordination tab, you can organize, manage, and calculate frequencies for your system. As part of the coordination, you can analyze the frequencies to make sure they are compatible with all the devices in your system and then deploy them to your devices.
Performing an IR sync automatically tunes the portable device to the same frequency that was deployed to the networked device. When the IR sync is complete, a wireless audio channel is formed between the two devices.
Align the IR sync windows of the portable device and networked device, and then press sync or access the sync menu. Refer to the hardware user guides for details about IR sync for your model of transmitter and receiver.
In the Monitor tab, you can add channel strips and Mini-Timelines to monitor your devices. The properties panel displays RF and audio meters and allow you to adjust parameters in real-time.
For more information and support for Wireless Workbench, see the following resources:
Shure Audio Institute - Trainings, educational materials, and other instructional content
Wireless Workbench video tutorials on YouTube