Use this guide to install Shure SystemOn Audio Asset Management Software on a Windows server. After completing the installation, configure the software for your team to easily manage your audio network. See Up and Running After Installation for more details.
Shure System Support provides regional support teams with in-depth knowledge of Shure devices, digital audio networking, and best practices for your installation. If you encounter any issues during installation or setup of the software, contact Shure System Support for assistance. In the Americas region, you can call 847-600-8541 or visit www.shure.com to find your local support contact.
The following Shure devices and firmware versions are supported in SystemOn. Whenever possible, upgrade to the latest supported versions to take advantage of new features and system improvements.
Use the Shure Update Utility application to ensure your hardware meets these requirements.
|MXW Microflex® Wireless System||4.0.6–5.1.23|
|ULX-D® Digital Wireless System*||1.7.34–2.1.16|
|SCM820 Digital Intellimix® Automatic Mixer||1.3.3|
*Excludes ULXD6, ULXD8, SBC450/850
HTTP and Web Sockets: 80 (default)
Make sure your operating system is up-to-date before software installation.
Back Up the MongoDB Database
|By default, your system creates daily backups of the MongoDB database. See the Backup and Restore Mongo Database for more information.|
Integrate SMTP server with SystemOn
|After installing the software, connect SystemOn to your SMTP server from the Integrations page. SMTP is required to recover usernames and reset passwords, including the password for the built-in admin account.|
The follow operating systems are supported on a physical or virtual machine:
The following are the minimum versions supported on browsers:
|3 GB of RAM available|
|2 GB available|
The following settings are automatically made during software installation.
The following prerequisites are automatically added during the installation process:
To set up Shure SystemOn to operate across subnets, follow these prerequisites:
The following is required for communication between the server and Shure devices.
Protect against data loss by backing up the MongoDB database that stores your Shure software information. Backups are also useful when migrating to a new server.
Backups store all projects, locations, and device settings your team makes in the software. For backup restoration, only backup files (.bak) that match the current operating software version are supported.
Use the machine installed with the software to create the MongoDB backup.
Tip: The command line with default settings: "c:\Program Files\Shure\Networked Systems Software\Services\MongoDb-3.2.0\Bin\mongodump.exe" --host localhost --port 30000 --gzip --archive="c:\Shure.bak"
Tip: The command line with default settings: "c:\Program Files\Shure\Networked Systems Software\Services\MongoDb-3.2.0\Bin\mongorestore.exe” --host localhost --port 30000 --drop --gzip --archive="c:\shure.bak"
The following configurations are optional, but they add functionality to SystemOn and make it easier for the A/V support team to effectively manage their Shure devices. Some of these settings may require information from your network administrator.
Have these items ready to streamline the setup process and get your team up and running in SystemOn:
Connect the SystemOn server to your audio network by selecting the correct network interface card (NIC). If more than one NIC is available on your machine, choose the card with an IP address in the same range as your devices.
You can set up a base URL to access your SystemOn site from a familiar name, like http://systemon.mycompany.com. This is the address your team will use to access SystemOn software.
Set up a DNS alias on your DNS controller to access your SystemOn site from a canonical URL. For example, if you create a DNS alias of SystemOn, you will be able to access this software from: http://systemon.mycompany.com or http://systemon.
Add accounts from your user directory by integrating with your LDAP (Lightweight Directory Access Protocol) database. LDAP integration reduces set up time by importing existing users and simplifies your team's workflow by using the same sign in credentials.
For users imported from LDAP, passwords are maintained by the LDAP database and referenced by SystemOn during sign in. To avoid a conflict with the database, these users cannot reset their passwords through SystemOn.
Set up automatic emails to notify your team of important updates to their inventories.
From: AV-Alerts [mailto:AV-Alerts@mycompany.com]
Sent: Friday, December 16, 2016 10:29 AM
To: AV Tech <AVemail@example.com>
Subject: SystemOn - Device is missing - Channel 1
Device is missing:
Channel 1 (172.17.30.11) is missing.
Last seen at 12/16/2016 10:29:19 AM
Set up automatic SMS text messaging to alert your team of important updates to their inventories. Shure SystemOn uses your Twilio account to facilitate the messages.
Note: An internet connection is required on the server or computer installed with SystemOn